PRIVACY POLICY AND COOKIES

This Privacy Policy describes how Global Supplements (www.global-foodsupplements.com) collects, uses and discloses your personal information when you visit, use our services or make a purchase from (www.global-foodsupplements.com) or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, we refer to you as a user of the Services, whether a customer, website visitor or other person whose information we have collected pursuant to this Privacy Policy.

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other actions required by applicable law.

 

How we collect and use your personal information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set forth below. The information we collect and use varies depending on how you interact with us.

 

In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.

 

What personal information we collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or is capable of being associated with you. The following sections describe the categories and specific types of personal information we collect.

 

Information We Collect Directly From You
Information you submit directly to us through our Services may include:

Basic contact information, such as your name, address, phone number, and email address.
Order information, such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, such as your username, password, and security questions.
Purchase information, such as items you view, place in your cart, or add to your wish list.
Customer service information, such as information you choose to include in communications with us, for example, when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information we collect through cookies

We also automatically collect certain information regarding your interaction with the Services ("Usage Data"). To do so, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.

 

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

 

Companies that support our Site and Services, such as webador or vimexx.
Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of any information provided to us by third parties and are not responsible for the policies or practices of any third parties. For more information, please see the Third Party Websites and Links section below.

 

How we use your personal information
Providing you with products and services. We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending you notices relating to your account, purchases, returns, exchanges or other transactions, creating, maintaining and managing your account, arranging for shipping, facilitating returns and exchanges and allowing you to post reviews.

Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and displaying advertisements for products or services to you. This may include using your personal information to better customize the Services and advertising on our Site and other websites.

Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access data with anyone else. If you believe your account has been compromised, please contact us immediately.

Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is part of our legitimate interests to be able to respond to you, provide you with effective services, and maintain our business relationship with you.

Cookies

Like many websites, we use cookies on our site. For specific information about the cookies we use in connection with the operation of our store with Global Supplements,

 

We use cookies to power and improve our site and services (including to remember your actions and preferences), to perform analytics, and to better understand user interaction with the services (in our legitimate interest to manage, improve and optimize the services). We may also allow third parties and service providers to use cookies on our site to better customize services, products and advertising on our site and other websites.

 

Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may negatively impact your user experience and may cause some of the Services, including certain general features and functionality, to function incorrectly or become unavailable. In addition, blocking cookies may not completely prevent our sharing of information with third parties, such as our advertising partners.

 

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

 

With vendors or other third parties who perform services on our behalf (for example, IT administration, payment processing, data analysis, customer service, cloud storage, fulfillment, and shipping).

With business and marketing partners, including webador, to provide you with services and advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.

When you instruct, request or otherwise consent to us disclosing certain information to third parties, such as to send you products or through the use of social media widgets or login integrations, with your consent,
with our affiliates or otherwise within our corporate group, in our legitimate interest of running a successful business.

In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others. In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (indicated with *) about users for the purposes set forth above in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":

 

Category Categories of recipients
Identifiers such as basic contact details and certain order and account information
Commercial information such as order information, purchase information, and customer service information

Internet or other similar network activity, such as Usage Data
Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer service partners, and data analytics providers)
Marketing and business partners
Affiliates

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User Generated Content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of ​​the Services, such content will be public and accessible to anyone.

 

We do not control who will have access to information you choose to make available to others, and we cannot guarantee that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make available to the public, or for the accuracy, use, or misuse of any information you disclose to or receive from third parties.

 

Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of any information found on such sites. Information you provide in public or semi-public places, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation as to their use by us or any third party. Our inclusion of such links does not, by itself, imply any endorsement of the content of such platforms or their owners or operators, except as stated on the Services.

 

Children's Data
The Services are not intended for use by children and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with his or her personal information, you may contact us using the contact details below to request that it be deleted.

 

As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of persons under the age of 16.

 

Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

 

The length of time we retain your personal information depends on a number of factors, including whether we need the information to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes, or to enforce other applicable agreements and policies.

 

Your Rights and Options
Depending on where you live,

You may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases we may deny your request as permitted by law.

 

Right to access/knowledge. You may have the right to request access to the personal information we hold about you, including details relating to the ways in which we use and share your information.

Right to deletion. You may have the right to request that we delete personal information we hold about you. Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you. Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Restriction of processing: You may have the right to ask us to stop or restrict our processing of personal information.

Withdrawal of consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.

Managing Communication Preferences: We may send you promotional emails and you may opt out of receiving them at any time by using the unsubscribe option displayed in the emails we send you.

 

If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.
You can exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

 

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have authorized the agent to act on your behalf, and we may require that you verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided below, or lodge your complaint with your local data protection authority.

International Users
Please note that we may transfer, store and process your personal information outside of the country in which you live, including in the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.

 

If we transfer your personal information outside of Europe, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contract issued by the relevant UK competent authority, as applicable, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

 

Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at administratie@global-foodsupplements.com or contact us at Global Supplements, Carrer Mina de la Ciudad 91, 08042 Barcelona, ​​Barcelona, ​​Spain.